Terms and Conditions of V & J WarmWear mens womens jacket

1. Introduction 

These Terms and Conditions ("Terms") govern your use of the V & J WarmWear website (the "Website") and your purchase of products or services from us.

2. Payment Terms 

• Payment is due at the time of purchase. 
• We accept Credit card (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, Bank transfer (using BSB and account number). 
• All prices are in Australian dollars (AUD).
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3. Shipping and Delivery 

• Shipping fees 

 $14.99 with Free Shipping over $220.00 

Australia (Australian Capital Territory, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia) 

• 24-48 Hours 

Free Shipping over $0.00 

Australia (2557) 

• Shipping fees NSW 

$10.99 with Free Shipping over $150.00 

Australia (New South Wales) 

• Local Delivery 

Camden Region, NSW, Australia 

$4.99 for all orders

Australia (2179, 2556, 2560, 2567, 2570) 

• In- Person Pickup 

In-Person Pickup from Sydney, NSW 

4. Refund and Return Policy

• 30-day money-back guarantee. 
• You may return products within 30 days of delivery. 
• Products must be in original condition. 
• Refunds will be issued minus any shipping costs.

5. Intellectual Property 

• The brand name "V & J WarmWear" and all products sold on this Website are our exclusive property. 
• The Website and domain name are our exclusive property. 
• The brand "Annapurna" is a registered trademark in Nepal (since November 2023) and is used by V & J WarmWear. 
• Our family uses these products and we proudly sell them to our customers.

6. Disclaimers and Limitations of Liability 

• We disclaim all warranties, express or implied. 
• We shall not be liable for any damages or losses resulting from your use of the Website or products. 

7. Privacy Policy 

We respect your privacy and are committed to protecting your personal information. We collect personal information from you when you place an order, create an account, or contact us. We use this information to process your orders, provide customer service, and improve our Website. We may disclose your information to our employees, contractors, and third-party service providers who need access to your information to perform their duties. We take reasonable steps to protect your information from unauthorized access, disclosure, modification, or destruction. 

8. Cookie Policy 

We use cookies to improve your browsing experience and provide personalized content. We use session cookies, persistent cookies, first-party cookies, and third-party cookies. You can manage your cookie preferences through your browser settings. Disabling cookies may affect Website functionality and performance. 

9. Changes to Terms 

• We may update these Terms at any time without notice. 
• Your continued use of the Website constitutes acceptance of any changes. 

10.  Payment Surcharge

A payment surcharge of 2.2% will be applied to all transactions made using Visa, Mastercard, American Express, and JCB credit and debit cards.

This surcharge is levied by our payment processing team to cover the costs associated with processing these transactions.

Liability:

By using our services, you agree to accept the terms and conditions related to payment surcharges. We reserve the right to modify or update these terms at any time without prior notice. 

Acknowledgement:

By making a payment, you acknowledge that you have read, understood, and accepted the payment surcharge terms and conditions.

To avoid the surcharge, you may choose to make a payment via bank transfer. For bank details, please contact us on 0402 980 396 

11. Contact Us 

If you have any questions or concerns about our Terms and Conditions, please contact us at:
Email: vandjwarmwear@outlook.com
Phone: 0402 980 396